Alternative Dispute Resolution

can be quicker and cost less than going to court where a judge determines the outcome,

promotes creative solutions specific to your family’s needs, and

considers challenges conflict partners face and works to find solutions everyone can live with. 


What is mediation? 

Mediation is a way for people who disagree to discuss their problems with the help of a third party who will not take sides. The participants, and not the mediator, make the decisions about workable outcomes to their dispute. The mediator assists the parents by helping define the issues, clarify difficult communications, and helps the parties develop possible alternatives or solutions. Mediation...

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Janelle Cumro-Sultzer

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Nicole wise

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Terrie R. McCants, MS


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Callie Hansen, MS

How much time does mediation take? 

Each participant will meet with the mediator for one hour to define the issues, and then both parties together will meet with the mediator for a two-hour session to address their concerns. Additional sessions may be scheduled as needed to create a final or complete agreement. 

What can I expect from mediation? 

During mediation, the mediator guides communication and ensures everyone is heard. Issues are discussed one at a time, solutions explored, and negotiated. The mediator controls the process, but the parties control the content. At the end of a successful mediation, parties will have a written agreement on how they will go about resolving their issues.

Once the Memorandum of Understanding is signed by both parents (and approved by the judge if part of court case) it becomes binding. Parties are encouraged to submit the agreements to their attorneys for review. If the parties do not have attorneys, the mediator will explain how to submit the agreement to the court if required. 

HOW MUCH DOES mediation COST? 

The cost of court-ordered mediation services is determined on an hourly, sliding-fee scale based on household income (this payment schedule stands, regardless of prior court orders to equally share costs.). Annual income is determined by either a recent tax return, pay stub, or your most recent child support worksheet. You must pay for services prior to the start of each session. 

All requests for mediations will be directed to Terrie McCants at

conflict coaching

What is conflict coaching? 

Conflict coaching is a second-generation alternative dispute resolution (ADR) approach that is moving toward maturity. It is close to 25 years old and its practice has intensified. 

Although conflict coaching started as an offshoot of mediation, it has emerged as an intervention in its own right – some refer to it as “ADR for One.” The development and application of conflict coaching has taken place with interdisciplinary contributions, which most notably include works from scholars and practitioners in the conflict resolution and executive coaching communities.

Conflict coaching is not only a fallback option when one or more parties opt out of the mediation process, it is now commonly regarded as a full-fledged first option for an individual facing conflict in various forms and stages. Conflict coaching may be used proactively in advance of conflict interaction (on the verge of conflict), concurrent to conflict interaction (in conflict), and/or retrospectively to make sense of and learn from conflict interaction (out of conflict).

It can also be used in connection with other alternative dispute resolution processes. Finally, conflict coaching offers the possibility of more broadly assessing and developing an individual’s conflict understanding, strategies, and skills apart from involvement in a particular conflict (empowers and increases individual competencies).

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Contact us

Whether you are ready to schedule an appointment or are simply gathering information, we are here to help. At Andrews & Associates Counseling, we strive to set clients up to achieve meaningful improvements by answering questions and providing resources to guide you throughout your journey. Contact us now to learn more about Alternative Dispute Resolution and request an appointment with our Kansas state-approved Mediator.

Appointment scheduling is subject to availability. We respond to all inquiries as soon as possible to discuss available options or offer a waitlist.

“We believe people are
more than their problems.”